JIL18 Privacy Policy

1 Introduction

JIL18 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the JIL18 online gaming platform at jil18.com. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.

This Policy applies to all personal data collected through the JIL18 website, mobile application, customer support channels, and any other touchpoint through which you interact with JIL18. By registering on or using the JIL18 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside the JIL18 Terms & Conditions, which govern your overall use of the platform. If you have any questions about how we handle your personal data, please refer to Section 13 for our contact details.

2 Personal Data We Collect

JIL18 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are at least 21 years of age)
• Residential address, city, and province (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and mobile number
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine National ID, passport, driver's license, SSS/GSIS ID, PRC ID)
• Proof of residential address (e.g., utility bill, bank statement)
• Selfie or live photo for identity verification purposes
• Source of funds documentation where required by AML regulations

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya reference, BPI/BDO/Metrobank account details — stored only to the extent required for transaction processing)
• Account balance history and bonus transaction records

2.4 Gaming Activity Data

• Game session history, bet amounts, and game outcomes
• Bonus claims, wagering activity, and promotional participation records
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookies and similar tracking technology data (see Section 7)

2.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing communication preferences

3 How We Collect Your Data

JIL18 collects your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the JIL18 platform (see Section 7).
• From third-party service providers — including identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), and fraud detection services, who may share data with us as part of their service delivery.
• From regulatory and law enforcement authorities — where we are legally required to receive or share information in connection with AML compliance, fraud investigations, or other legal obligations.

4 How We Use Your Personal Data

JIL18 uses your personal data for the following purposes:

JIL18 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

5 Legal Basis for Processing

JIL18 processes your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. Our processing activities are based on one or more of the following legal grounds:

• Contractual necessity — processing is required to perform our contract with you, including account management, payment processing, and game delivery.
• Legal obligation — processing is required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and regulatory reporting duties.
• Legitimate interests — processing is necessary for JIL18's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent — where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

JIL18 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the JIL18 platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.

6.2 Game Software Providers

Certain game content on the JIL18 platform is provided by third-party game developers and studios. These providers may receive limited technical data (such as session identifiers) necessary to deliver their games. They do not receive your full personal profile.

6.3 Regulatory & Law Enforcement Authorities

JIL18 may disclose your personal data to government agencies, regulatory bodies, or law enforcement authorities where required by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under AML regulations and gaming regulatory requirements.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of JIL18's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.

7 Cookies & Tracking Technologies

JIL18 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Analytics cookies — used to collect aggregated, anonymized data about how players use the JIL18 platform, including pages visited, session duration, and navigation patterns. This data helps us identify areas for improvement.
• Functional cookies — used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Marketing cookies — used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the JIL18 platform. For more information on managing cookies, refer to your browser's help documentation.

8 Data Retention

JIL18 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general data retention periods are as follows:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements.
• Transaction and financial data — retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Gaming activity data — retained for three (3) years from the date of the activity, or longer where required for dispute resolution or regulatory compliance.
• Customer support communications — retained for two (2) years from the date of the last communication, unless the matter is subject to ongoing legal proceedings.
• Technical and device data — retained for up to twelve (12) months from collection, unless required for longer periods for fraud investigation purposes.
• Marketing consent records — retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with JIL18's data disposal procedures.

9 Data Security

JIL18 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the JIL18 platform
• Encryption of sensitive data at rest, including KYC documents and financial information
• Multi-factor authentication options for player accounts
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data on a strict need-to-know basis
• Staff training on data privacy and security obligations
• Incident response procedures for detecting and responding to data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, JIL18 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

10 Your Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights with respect to your personal data held by JIL18:

• Right to be informed — you have the right to know what personal data JIL18 collects about you and how it is used, as described in this Privacy Policy.
• Right of access — you have the right to request a copy of the personal data JIL18 holds about you.
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure — you have the right to request deletion of your personal data, subject to our legal obligations to retain certain data (e.g., AML retention requirements).
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability — you have the right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13. JIL18 will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notification to you.

11 Children's Privacy

If JIL18 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the JIL18 platform, please contact our support team immediately so we can investigate and take appropriate action.

JIL18 employs age verification measures during the registration process and through our KYC procedures to prevent underage access to the platform. We take our responsibility to protect minors seriously and continuously review our age verification processes to ensure their effectiveness.

12 Changes to This Privacy Policy

JIL18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we process your personal data, JIL18 will notify registered players via email or through an in-platform notification prior to the changes taking effect. Your continued use of the JIL18 platform following notification of any changes constitutes your acceptance of the updated Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed of how JIL18 protects your personal data. The current version of this Policy is always the version that governs our processing of your data.

13 Contact Us & Data Protection Officer

JIL18 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us through the following channels:

When contacting us regarding a data privacy matter, please include your full name, registered email address, and a clear description of your request or concern so we can process it efficiently. For identity verification purposes, we may ask you to provide additional information before actioning your request.

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.